My name is Tom Sparks, and I am the Owner and Technician at EagleTech Computer Service.
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My service area generally includes ONSITE SERVICE to the Portland Metro Area and local outlying areas, but I also travel into Southwest Washington - Vancouver, Ridgefield, Camas, and Washougal.
Hours of Service:
Monday thru Saturday - 9am to 5pm
Sunday - Closed
Perhaps one of the most helpful services we offer is REMOTE SUPPORT. If you would like us to remote in to your computer simply click on the tab in the left column "Remote Computer Service"and follow the instructions described there.
Here you will find a growing development of information for maximizing the potential of your computer.
I am committed to serving my clients with the highest degree of integrity and accurate insights. This is my full time business, and creating long term clients is always my goal. It is my hope that you will be pleased and refer my services to your friends and family, so feel free to let me know if I am hitting the mark, and share with me suggestions for how I might serve you better through my "Contact Us" link.
Portland is known as the "Rainy City" but there's no need that your experience with your computer has to be a "Rainy Day Thing." Let me put the sunshine back in your experience with it, and put an umbrella of protection over all your computing experience.
Look around the site, because you will find a host of interesting and helpful tips with information for enhancing your computer experience. Come back often as I will be continually updating the things I offer.
While my basic Residential onsite hourly fee (for the Portland Metro Region) is $56 per hour and the Small Business Location fee is $60 per hour, no one price fits for all, and I tailor my fees according to your needs, so give me a call and we can discuss fees. I've made all my fees especially reasonable to provide an affordable service that helps many folks get their computers running properly without going broke to do it. I do not charge a trip or mileage fee unless you live far outside the Portland Metro Region.
Acceptable methods of payment: Cash - Check - Credit Card via the very secure PayPal site. If you choose the PayPal approach I will send to you an email with the option to either use your PayPal account or pay with a Credit Card.
I have 25+ years of experience working with computers, and I thoroughly enjoy working with my clients and their computers.
I don't imply to my clients that I know all there is to know about servicing computers. Anyone who does that is being less than honest with you. There is simply too much involved in computer servicing to be an expert in all fields. I know a great deal in many areas and am continually learning more in the areas I'm less familiar with. I am honest about my strengths and my weaknesses so as to avoid disappointment and wasting your time. Using past experience and a wide spectrum of attained knowledge often I can solve your issue and save you a great deal of money in the process. It is very rare for me to walk away from a client without resolving their issue at a savings over another service that would have charged $65, or $100 per hour. If I feel it has taken too much time to resolve your computer's need I will often reduce my fee in accordance with the time needed to discover the resolution. You will end up happy with my work, and your pocketbook will not have been drained in the process.
Courteous Treatment / Reliable Service: Too often service oriented folks tell you they will come, or that they will be there at a certain time, and either don't show up or are late and ruin your schedule. I promise to respect your time and be there as promised. If traffic holds me up you can count on a call to update you.
Onsite Service: I'll make it easy and come to you, and will schedule my visits around hours that are most convenient for you. Or, if you prefer I can arrange to meet you in a public setting, or last but not least if you prefer to drop off your computer at my home office you are more than welcome to do so.
Contact me today at : 503-577-4201
EagleTech Computer Service, LLC
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